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Testimonials

One of the best measures of our success is found in what our clients have to say about the results we’ve helped them produce.

Sales Training

After training and coaching from Resolution Systems, members of eCornell’s retail sales team experienced an 86% year-over-year growth in revenues. “They are on fire and have moved every bar you can move. So many other training and development firms drop in with an energized speaker, tell your team what to do and then are out of there. But Resolution Systems offered us more than a cheerleading exercise. They had a complete, step-by-step process that began with assessments and included both training and follow-up. We found other firms with pieces of what we needed, but no one else could provide us with the whole thing.

VP of Human Resources, Cornell University’s eCornell
 

Sales Management Training

I want to personally thank you for the most effective, ongoing training I have ever received. I am already practicing the methodologies you taught us and have made a conscious effort to understand behavioral styles so I can be a better coach and manager. One of the most direct impacts is that I am now coaching account executives to handle marquis accounts I worked diligently to acquire over the last 2 ½ years. My days of being a control freak are over and my days of being an effective leader, manager and coach are just beginning.

Enterprise Sales Manager, Time Warner Cable Business Class
 

Sales Assessments

We have used Resolution Systems sales assessments for almost every person we have considered hiring for the past three years. Your help and coaching have made a huge difference in the quality of our sales associates. In fact, your tools were instrumental in helping our office achieve the #1 Office Internationally in the Coldwell Banker system…Countless hours, money and effort have been saved by following your advice. I cannot recommend your services strongly enough.

Executive Vice President, Coldwell Banker
 

In the past, our hiring process was ‘hit and miss,’ with no real way to measure a candidate’s ability to perform. In partnering with Resolution Systems, we now have a process for identifying the best sales candidates by evaluating their behaviors, attitudes and values, and selling skills. We also use the General Employment and Management assessments to help us evaluate all levels of candidates, which helps us create a more consistent and reliable hiring process for the entire company. We use the same assessments for existing employees to identify and maximize their strengths, as well as opportunities for career development.

Utilizing Resolution Systems’ exceptional hiring and development process, as well as their philosophy of hiring, we feel we have truly identified the Blueprint of a Sales Champion, which will allow us to hire the right people and take our company to the next level of performance.

Vice President, Human Resources, Bassett Mechanical
 

Sales Consulting Services

I was an instant believer, especially after reading Blueprint of a Sales Champion. Barrett (Riddleberger) and his team are consummate professionals who do their homework and give good, professional guidance. Our production has soared by nearly 35 percent, and we’ve eliminated the extreme peaks and valleys we were experiencing before.

National Product Sales Manager, Calyx Software
 

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