Christina Clifford
Chief Assessment Officer (CAO)
Christina is our Chief Assessment Officer and manages the implementation and interpretation of all assessments in the Performance Assessment Department.  She consults with our clients on their hiring processes, analyzes and advises on job candidates, and troubleshoots performance issues with existing employees.  She also coaches and develops team members for higher levels of performance, including those in sales, sales management, executive leadership, administration, technical positions, customer service and operations.

Christina combines an extensive background in psychology, talent assessment and sales with a passion for people.  She holds a Master’s degree in counseling and a BA degree in psychology and communications.  Christina also holds a number of additional certifications, including Certified Assessment Consultant, Certified Professional Behavioral Analyst and Certified Professional Values Analyst.

Barrett Riddleberger
CEO of Resolution Systems, Inc.
As founder and CEO of Resolution Systems Inc., Barrett Riddleberger helps sales executives grow revenues, exploit new opportunities, turn around problem teams and eliminate common frustrations.  During one of the toughest economies on record, he has helped a Fortune 1000 client realize a 30% increase in revenue per transaction…a division-wide sales team go from 58% to 102% of annual quota …and a new sales manager get off to a fast start with a 35% increase in production in only weeks.

Barrett is certified both in behavior analysis and values analysis – skills he uses to help his clients hire sales champions who are a great fit for their business.  His theories about what it takes to excel at sales were formed early on.  As a high school athlete, he was coached by the famed John McKissick, the winningest football coach in the history of the game.  That experience gave him an up-close look at important life principles and at what it takes to build a winning team.  After earning a degree in communications from UNCG, he landed a job in sales and began to put those life lessons into action.  

To share his experiences with others, Barrett wrote “Blueprint of a Sales Champion: How to Recruit, Refine, and Retain Top Sales Performers.”  He travels the globe to deliver keynote addresses and gets high marks for his credibility, charisma and conviction. 

Frank Chamberlain
Trainer and Coach
Frank Chamberlain has trained thousands of sales professionals across North America and Europe in the Impact Selling® process and in customer-focused, value-added sales strategies that yield real results. 

He began his career as a public administrator and was the youngest city manager in North Carolina’s history.  He was a founder of Management Improvement Corporation of America and an award-winning, top sales producer with DataFlow Companies Inc., an information technology firm.  He rose to the position of senior VP before leaving to launch Resource Technologies Inc., a consulting firm helping clients hire, train and retain highly effective people. 

Frank is a graduate of the University of North Carolina.  He was awarded the Army Commendation Medal and the Joint Services Commendation Medal while serving in the Republic of Korea during the Pueblo Crisis. 

Buddy Jones
Trainer
Buddy Jones is an expert facilitator of the IMPACT Selling® System.  To date nearly 2,000 salespeople and sales leaders have participated in his impactful, high-energy training sessions.

Buddy launched his career in business when he joined Milliken and Company, the largest privately held textile company in the U.S.  He served as director of human resources for 17 of the firm’s factories.  He went on to found his own leadership and human resources consulting firm and to head photo and camera franchises in six states.  He also has worked with Collins and Aikman and with Astec Inc., where he created an in-house university and sales institute.

Buddy is a U.S. Air Force veteran and a graduate of the University of Nebraska. 

Dan Jones
Executive Sales Coach
Dan Jones heads the executive sales coaching function for Resolution Systems Inc.   He is an experienced sales development mentor who helps our clients improve front-line sales performance and achieve breakthrough results. 

Dan knows firsthand what works – and what doesn’t. Before joining Resolution Systems, he built a highly successful, award-winning career with the Babcock & Wilcox Company, a leading international provider of energy products and services. He earned top honors from the company both for his sales performance and for his outstanding sales leadership. In addition to his day-to-day responsibilities, Dan led significant sales training and succession planning initiatives for the firm that positioned Babcock & Wilcox for future success.  

After earning a B.S. degree from New York’s Clarkson University, Dan completed post-graduate executive development courses in both sales management and marketing management at the University of Michigan and at Columbia University, respectively.

Heather Kivett
Chief Operations Manager
With a background in business management and finance, Heather Kivett is Chief Operations Manager for Resolution Systems.  In that role, she is responsible for the back-office infrastructure, processes and systems that help the company deliver seamless support to its clients.  Heather earned her B.S. degree from Guilford College.