Assessments for Hire & Development

Need to Hire a New Employee (non-sales)?
Without question, using an assessment in your hiring process is vital to increasing your chances of acquiring premium talent. There are too many "slick interviewees" who know how to charm their way through a job interview, only to fail to meet expectations after they're hired. You can't afford those kinds of employees.

Resolution Systems has a portfolio of pre-employment selection tools to aide you in your hiring process – for sales and non-sales roles.

It’s a fact that most people get hired for two primary reasons: their resume and the quality of their interview. Adding an in-depth assessment is critical for completing your hiring process. When employees don't perform, they affect the team, morale, profitability, and overall company performance. Identifying those “intangibles” that reside below the surface; those things that you cannot see in an interview or on a resume, are exactly what you need to know before making an offer. We measure those "intangibles" and deliver them to you instantly in a report. Don’t make an offer until you know the facts. Our array of assessment tools will help you do just that.

• Customer Service Representative
  • Can they Handle Difficult Customers?
  • Do they have a Customer Focused Personality?
  • Can they Handle Stress?
  • Are they motivated by Helping Others?
  • Do they make Good Decisions?
  • Can they Follow Directions?
  • Are they a good Listener?
    
    
• Manager
  • Are they driven to Lead Others?
  • Can they Handle Rejection?
  • Are they a Self-Starter?
  • Do they make Good Decisions?
  • Can they Handle Stress?
  • Are they an Approval Seeker?
  • Do they have a Healthy Self-Image?
  • Can they deliver Results?
  • Can they set Goals?
  • Do they use Common Sense?
    
    
• Technician
  • Are they a good Problem Solver?
  • Are they an Approval Seeker?
  • Do they have a solid Attention to Detail?
  • Can they deliver Results?
  • Are they People Oriented?
  • Do they use Common Sense?

Got a Non-Performer Already on Your Team?
If you have an employee that is not meeting your expectations, the first question is “Why”? Is there something that can be done to “fix” the problem? If so, what is the source of the problem? Our assessment tools and expert interpretations help you discover the solution. Whether the solution is training, coaching, moving them to another position, promoting them, reprimanding them or moving them out, you’ll have black and white evidence to guide your next steps.

Our wide array of assessment tools fit almost any associate on your team. Discover their strengths, weaknesses and compatibility with their job. Our developmental assessment tools will help you make the right decisions in order to grow your employees into better performers.

• How to Better Communicate with Them
• Their Level of Understanding About Their Role and How They Feel About It
• How to Create the Most Productive Environment for Them
• Their Self Perceptions and How that Impacts Their Performance
• Their Primary Motivators (What drives the to perform)
• Their De-Motivators (What turns them off)
• Their ability to Relate to Others
• What to Avoid When Communicating With Them
• Their Ability to Deliver Tangible Results
• Their Level of Focus on Processes and Systems and Why That is Important
• Their Level of Clarity About Their Career Path and How Optimistic or Pessimistic they Are
• How You Can Be a Better Coach and Leader to Them
• If They Might Need to Be Removed from their Position
• If They Might Need to Be Transferred to Another Role in the Company

All of these questions, and many others, can be answered using our in-depth assessment tools. Call us today to learn more!
Phone: 336.665.0506

• More Complete Than Personality Tests – Acquire in-depth capacities that personality tests don’t measure. Don’t get fooled again.
• Complete Validation – All of our assessments are Valid, Reliable and EEOC compliant.
• Experience – We have 10 years of experience in this form of analysis.
• On-Line Access – All assessments are completed on the web for your convenience.
• No Set-up Fee - There is no charge for setting-up your on-line account.
• No Minimums – Use just one assessment or 1000+. No minimums. No time limits.
• 24/7 Access – Test any candidate or existing employee, anywhere in the world, at any time.
• Easy to Use – You do only two things: send an e-mail and make a phone call… we do the rest!
• Multiple Languages – Over 13 languages!
• Simple Administration – We can automatically route the reports to anyone at your organization
• Instant Results – No more waiting! Each assessment is instantly delivered right to your e-mail inbox.
• Fully Automated – No manual data entry on your part.
• Convenient Delivery - Reports arrive in Adobe Acrobat format and are easily printed or e-mailed.
• Complete Telephone Interpretation – Reports are interpreted by a Certified Assessment Consultant so that you make well informed hiring and development decisions.
• Complete Archive System – We retain copies of your sales assessments in our archives for future access.