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Sales Training Program

Resolution Systems offers a comprehensive sales training program tailored for the salespeople who are vital to your organization. Each sales training program is based on our “flex-model” Resolution Selling™ training programs:

  • Resolution Selling™ for TeleSales
  • Resolution Selling™ for Outside Sales
  • Resolution Selling™ for Major Account Sales
Whether you have call center reps or major account reps, we have tailored sales training programs that accommodate the different requirements and environments for each type of sales role. We use case studies, role-playing and problem-solving techniques to ground each course in the specific demands of the job. Salespeople learn to think more strategically, prospect more effectively, and sell solutions that target their clients’ most pressing issues.

Resolution Selling

Resolutions Selling™

The “flex-model” Resolutions Selling™ programs help your sales teams drive more sales at greater margins – consistently. It is relevant to the challenges your team faces every day– from qualifying a prospect to closing a sale. Case studies, role-playing and problem-solving techniques are used to ground each training course in the specific demands of the job. Learn more about Resolution Selling™

Phone and Telesales Training

Phone and TeleSales

Resolution Selling™ for TeleSales is our flagship program for call center sales reps. Effective telesales agents need more than just a pleasing voice. They need to be able to move from pure order takers to consultative sales professionals who can maximize each call so the can quickly qualify a prospect, build credibility and trust, offer solutions and close more sales at higher margins. It’s a specialized arena where Resolution Selling™ can quickly pay off. Learn more about our phone and telesales training.

Outside Sales Training

Outside Sales

Resolution Selling™ for Outside Sales helps your outside sales team build the specific capabilities they need to improve performance. Our outside sales training program enables you to understand what the attributes of a top salesperson in your industry are and the best way to help them succeed. Learn more about our outside sales training program.

Major Accounts Sales Training

Major Accounts

Resolution Selling™ for Major Account Sales develops seasoned salespeople who can serve as trusted advisors to your clients and position solutions that benefit their bottom line. We will help them develop effective targeting strategies, how to navigate complex accounts and bring more value to the decision makers and influencers. In addition, they will learn how to work through each client’s unique buying process. You’ll find our specialized major account program is tailored from top to bottom for the unique challenges of major account sales. Learn more about major account sales training.

Online Sales Training and Coaching

Online Training and Coaching

Each Resolution Systems training course includes comprehensive online sales training and coaching for long-term reinforcement that helps your team turn new skills into lifelong work habits. We begin immediately after the coursework ends and follow each individual closely over time. More about Online Sales Training and Coaching

Contact us to find out more about our program.

What Our Clients Have to Say

ecornell

After training and coaching from Resolution Systems, members of eCornell’s retail sales team experienced an 86% year-over-year growth in revenues. “They are on fire and have moved every bar you can move. So many other training and development firms drop in with an energized speaker, tell your team what to do and then are out of there. But Resolution Systems offered us more than a cheerleading exercise. They had a complete, step-by-step process that began with assessments and included both training and follow-up. We found other firms with pieces of what we needed, but no one else could provide us with the whole thing.

 
VP of Human Resources, Cornell University’s eCornell
 

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