Our Sales Training Consultants and Leadership Team
We’ve built a senior leadership team of sales training consultants that includes highly skilled experts in sales, sales management and assessments. These individuals guide our team-based approach to service delivery and set the tone for our collaborative, customer-centric environment.
Heather Kivett
President
As President for RSI, Heather is responsible for the back-office systems and databases that enable us to deliver seamless and consistent support to our clients. She has more than a decade of experience in business operations, management and finance, as well as a strong technical background that she brings to the ongoing development and management of RSI’s online university – www.SalesChampionUniversity.com. Learn more
Robin Rankin
Vice President of Sales
Robin Rankin brings an extensive background in both retail and business-to-business sales to her work with Resolution Systems. Before joining our team, Robin was a director with Springs Global, a home textiles manufacturer, where she led a team responsible for growing the company’s business in the retail arena. She also has held multiple positions with the Belk Stores, a leading Southeast retailer. Learn more
Drea Douglass
Certified Assessment Consultant
Drea Douglass is a Certified Assessment Consultant for Resolution Systems, Inc. She works directly with clients to help de-mystify hiring challenges via one-on-one assessment interpretations of potential new-hires. She also works with clients’ current employees to aid in troubleshooting performance issues, personal and professional development and promotion advisement.
Learn more
Daniel W. Jones
Executive Sales Coach
Dan Jones heads the executive sales coaching function for Resolution Systems Inc. He is an experienced sales development mentor who helps our clients improve front-line sales performance and achieve breakthrough results.
Dan knows firsthand what works – and what doesn’t. Learn more
Barrett Riddleberger
Founder and Chief Executive Officer
Barrett founded Resolution Systems Inc. to help sales executives grow revenues, exploit new opportunities, turn around problem teams and eliminate common frustrations. During one of the toughest economies on record, Resolution Systems helped a Fortune 1000 client realize a 30% increase in revenue per transaction…a division-wide sales team go from 58% to 102% of annual quota …and a new sales manager get off to a fast start with a 35% increase in production in only weeks. Learn more
What Our Clients Have to Say
Advanced Sales Manager Training was hands down the best training I’ve ever been to. Afterwards, I conducted the best one-on-one I’ve ever conducted in my life. By asking the proper probing questions, I helped my account executive uncover the problem and the solution, and I backed it up with positive reinforcement. I also just ran a phenomenal sales meeting that I’m sure is going to drive some huge results. I’m a believer now and am really pumped up.
Sales Manager, Cox Business
CASE STUDY
How eCornell Achieved Consistent Sales Growth and Nearly Doubled its Retail Revenues
eCornell is a wholly-owned subsidiary of Cornell University – an Ivy League institution with a stellar reputation. Each year the company delivers online learning for professional and executive development to more than 10,000 students in 190+ countries. Working with Resolution Systems, the company’s sales team has achieved consistent improvements in performance – including an 86% year-over-year growth in revenues. Learn More.