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Category Archives: Troubleshooting



Is Your NBA Center Only 5’2”?

 

As a national sales assessment and sales training company, one of the most common requests we receive from sales managers and directors are requests to teach their sales people how to handle rejection. Our question back to them is always the same. Are you sure your salespeople are capable of handling rejection? There are two types of sales skills: hard skills and personal skills. Hard skills include things that can be taught, such as product and industry knowledge, or how to prospect for business or qualify a buyer. Personal skills are more cognitive and motivation-based. They include things such as using common sense, self-management, self-direction, handling direction, empathy, and self image. Hard skills are observable. You can follow a salesperson Learn More.

 

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